Privacy Policy

Privacy Policy

Last Updated: May 18, 2026

This website is owned and operated by Pragus, a registered business entity under the legal proprietorship of Sellandiamman Karichiappan Prakash, based in Tiruppur, Tamil Nadu. Pragus operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Pragus is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

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1. Personal Information We Collect or Process

We collect information that identifies or can reasonably be linked to you. This includes:

• Contact Details: Name, billing address, shipping address, phone number, and email address.

• Financial Information: Transaction details, payment confirmations, and payment methods processed securely via Cashfree Payments. We do not store full credit card numbers on our servers.

• Account & Transaction Info: Username, passwords, items viewed, cart activity, and purchase history.

• Device & Usage Info: IP address, browser type, and interaction data collected automatically through cookies and Shopify analytics.

2. How We Use Your Personal Information

• Service Delivery: To fulfill orders, process payments via Cashfree, arrange shipping through our logistics partners (Delhivery, India Post, etc.), and manage returns.

• Security & Fraud Prevention: To provide a secure shopping experience and detect malicious or fraudulent activity.

• Communication: To provide customer support and maintain our business relationship.

• Legal Compliance: To comply with Indian laws, including GST reporting for Pragus.

3. How We Disclose Personal Information

We disclose your personal information to third parties for legitimate business purposes:

• With Shopify: Our hosting platform.

• With Service Providers: Including payment processors (Cashfree), data analytics, and fulfillment/shipping partners.

• Legal Obligations: To respond to valid legal processes or government requests in accordance with Indian law.

4. International Data Transfers

The Services are hosted by Shopify. Information you submit will be transmitted to and shared with Shopify and may be processed in countries other than India (including the USA and Canada) to provide the Services.

5. Security and Retention

We implement industry-standard technical measures to protect your data. We retain your personal information only as long as necessary to fulfill orders, maintain your account, or comply with legal and tax record-keeping obligations for Pragus.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete the personal information we maintain about you. You may opt out of promotional communications at any time by using the "unsubscribe" link in our emails.

7. Children's Data

The Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

8. Contact & Grievance Officer

In compliance with the Information Technology Act 2000, if you have any questions about our privacy practices or wish to exercise your rights, please contact our office:

• Business Entity: Pragus

• Brand Name: Pragus

• Legal Proprietor: Sellandiamman Karichiappan Prakash

• GSTIN: 33AXMPP5008L2Z6

• Email: support@pragus.in 

• Phone: +91 9787723306

• Address: 10/150, Chinnaputhur, Agraharaputhur Mangalam Tiruppur Tamil Nadu 641663 India.